Shipping policy
DELIVERY
Angel Barocco:
If you’ve selected our free estimated delivery service, we aim to deliver items within 3-5 working days. Our 'Next Day' service is still the fastest way to receive your jewellery and is still operating.
Express Delivery - £10 by Royal Mail UK or Evri (Next Day Delivery). Delivered the next working day on all orders placed before 12 pm. Please note: our warehouse is closed over the weekend, so orders placed at this time will be dispatched the next working day.
Free Mainland UK Delivery: (ESTIMATED 2-5 working days) Excludes deliveries on Saturdays, Sundays & Bank holidays.
Europe:
- Free Shipping for your orders over £200
- £14.99 by Royal Mail UK or Evri (ESTIMATED 2-11 working days to Europe)
International:
- Free Shipping for your orders over £200
- £14.99 by Royal Mail UK or Evri (ESTIMATED 3-17 working days to the rest of the world)
*Please note that laser-engraved items will be dispatched within 5 working days of an order being placed.
For pieces featuring large baroque pearls, please note that each pearl is carefully hand-selected and set after your order is confirmed. This process takes 2–3 business days before dispatch. The uniqueness of every baroque pearl means your jewellery will truly be one of a kind.*
All our orders are gift-wrapped in our beautiful packaging and sent via a trackable courier, with a signature required upon receipt. We guarantee a full money-back refund within 14 days of purchase on any item, provided it is in its original condition.
To check on the status of your order, please track your shipment on the official Royal Mail UK or Evri website with the tracking number we provided after shipping.
Signed For: Please note, for ‘signed for’ deliveries, someone must be present at your chosen shipping address to receive the parcel. If you are not present when your parcel is delivered, the courier will leave a calling card, and you will be able to reschedule your delivery for a more convenient time.
International Postal Terms: Angel Barocco cannot be held responsible for lost, damaged, missing or delayed posts overseas. We use Royal Mail UK or Evri as our chosen courier, and, although 99% of overseas packages arrive on time, once Royal Mail UK or Evri hand over parcels to the courier in recipients’ countries, we no longer have control or responsibility over that parcel’s delivery. Customers are responsible for any additional fees or taxes when sending overseas.
UK addresses: Angel Barocco cannot be held responsible for deliveries where a PO Box or forwarding address is supplied by a customer with their order. Angel Barocco cannot be held responsible for incorrect address input by customers. Angel Barocco is responsible for delivering your package to the correct building at the address given at checkout, but is not responsible for the security of said package thereafter. Providing the item has been delivered to the correct GPS location of the building in the address, Angel Barocco has fulfilled its duty to deliver the package.